How Artificial Intelligence Is Helping Professionals Write Intake Assessments
Artificial intelligence (AI) is gaining traction in many industries. It’s being used in multiple fields of medicine and science, and it comes with many benefits. It can help you work faster, perform more accurately, and better understand client conditions. Mental health care is a multifaceted industry in which efficiency and accuracy are extremely important, so it makes sense that you would want to improve in those areas by taking advantage of new technology. Consider adopting the use of AI in writing your intake assessments if you’d like to enhance the quality of care you can provide to your clients.
Intake assessments play a valuable role in your work. First, they allow clients to take part in the treatment process. Clients have the opportunity to describe what they’re looking for and how they’d like to grow, develop, or change their behaviors. A client can go over their background and particular situations, giving you a chance to learn more about them. It can be useful to hear things in their own words. Sometimes, nuances in language and the tone of voice used in a conversation can offer valuable insights. You can make a note of topics that you might want to delve deeper into after gathering information during an intake assessment.
In the case of children, parents can provide this information if the client is not able to. In addition, hearing things from the parent’s perspective can prove useful. After all, parents are with their children and see them in various situations, including ones in which children may feel vulnerable. When possible, gathering information from children and their parents can provide a more comprehensive picture of what may be going on.
As the provider, you’ll want to conduct intake assessments so that you can tailor your treatment plans to each of your clients. You’ll have a chance to collect specific information that can guide your future decisions. Not only can information be gathered for insurance purposes, but you can also learn more about clients and their possible symptoms. Medical history, past therapy, life or work situations, and other factors can all play a role when you’re developing treatment plans.
The intake assessment marks the start of the relationship between you and your client. When it’s well-written, organized, and thorough, it acts as an important reference point for any type of treatment that will be delivered. Additionally, these assessments are a critical step in developing a clinical impression.
Using AI to Write Intake Assessments
There are many ways in which AI can provide useful assistance with intake assessments. With a recording device, an AI system can listen to a conversation between you and your client. The conversation can be held naturally, with common language instead of clinical terms, to make your client feel more comfortable. The AI system can turn the conversation into a written transcript for the client’s file.
If the session is not recorded, you can write down information regarding your client’s history, current status, goals, motivation for seeking treatment, and other factors. This information can be entered into a template or simply written down on a piece of paper. Whatever note-taking method you prefer, written or recorded, an AI product can turn the information into a well-written intake assessment.
Templates generally consist of checklists, binary questions, and open-ended questions. Having a variety of questions allows you to understand the client’s situation, concerns, and goals. You have the opportunity to alter your templates according to how you usually conduct your assessments. Keep in mind that not all questions need to be asked and answered to finish the assessment, and there is usually an area at the bottom of the template for you to add other information.
Benefits of Using AI for Intake Assessments
It takes time and energy to type out an intake assessment. The physical aspect of typing can be a tedious task. If you have a disability that makes this task a real challenge, you’d likely benefit from using technology that can speed up the process.
The time it takes to read notes, come up with proper sentence structure, and edit an assessment needs to be accounted for as well. You probably prefer focusing your attention and efforts on face-to-face time with your clients rather than paperwork. AI products can save you time and effort. AI systems can write detailed, grammatically correct intake assessments very quickly. Some AI systems can generate long texts in just a few seconds. If one AI-generated intake assessment can save 15 to 20 minutes, imagine how much time multiple AI-generated intake assessments can save during the course of a week or a month.
When you don’t have to spend as much time on your paperwork, you can spend more time with your clients. You might be able to increase your caseload without overwhelming yourself. This could result in a healthier income stream, allowing your practice to thrive. As you know, profitability plays a role in the industry even though your focus is on your clients’ well-being.
If you decide to use an AI system but don’t want to increase your caseload, you’ll be able to reduce your overall workload. This can potentially alleviate any stress that you may be feeling. Spending more time outside of work could enhance your quality of life and give you more time to pursue hobbies and spend time with friends and family. As a result, you may be more likely to view your job in a positive manner and may approach each workday with a better attitude. This can influence how you treat clients and coworkers, leading to a more productive work environment and better client care.
Another benefit of using AI for writing intake assessments is the system can check for accuracy. Human error always plays a role in anything we do, and sometimes, things are misinterpreted and entered into a client’s file incorrectly. Also, typos are common occurrences, and they can have consequences. For instance, if there is a mistake when entering a client’s insurance details, you may not get paid for a therapy session. When you use AI to write your notes and assessments, you could potentially reduce the chances of errors occurring.
In addition, AI can work with your electronic health record (EHR) system and support the collection and organization of client information. For example, if a vital piece of information is missing from an intake assessment or is not correct, the system will alert you or an office staff member. The client can then be contacted prior to their next visit to ensure their information is updated.
The reality is that, in many therapy practices, the burden of mental health billing falls on you or a small office staff. This may result in mistakes in billing codes because administrative tasks become overwhelming. Unfortunately, the consequence is that you may collect less money than you are owed from insurance companies due to claims being denied. AI systems can help with the vital and tedious task of ensuring the accuracy of billing codes and ensuring you get paid for the work you do.
AI and Privacy
In the recent past, mental healthcare professionals have embraced AI technology, causing rapid changes in the industry. However, it is important to keep client privacy in mind when handling the information that is collected during intake assessments and in other documentation. Any AI products you use must follow the guidelines set forth by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
With HIPPA and ethics in mind, AI companies have focused much of their attention on privacy matters. For example, an AI-based program may collect data from intake assessments and other documentation so that it can continue to learn and customize its output to suit your purposes better. During this process, it deidentifies client records before uploading the information into its database. This ensures that the data it is processing is not connected to a client’s identity.
When choosing an AI company to work with, it is important to research how they protect client information. The key considerations are how the AI product collects information, who has access to it, what the product does with the data, and where it is stored.
How Does AI Work?
AI machines learn in a similar way to how humans learn. They’re taught to mimic human intelligence. During their training stages, they’re given an enormous amount of data to process. They use algorithms to find patterns and structure in the data, and they can come to conclusions based on those patterns. Just as you learned to associate mental health disorders with certain behaviors, so can AI. Therefore, when presented with client information during an intake assessment, an AI machine can develop a diagnosis and suggest treatment ideas.
In addition, an AI system can produce well-written and accurate intake assessments and other documents. AI tools use natural language processing to accomplish this.
As you might imagine, when facing an unusual or vague situation, there’s the potential for an AI product to make a mistake. While an intake assessment may be well-written, the diagnosis may be wrong, or the treatment plan may not be appropriate for your client. That’s why humans need to oversee its use. When generating intake assessments with the use of artificial intelligence, you need to use your knowledge and instincts to make sure anything that an AI system has created is accurate.
AutoNotes is an emerging company that leverages AI technology to assist mental healthcare providers. AutoNotes can help you take care of your paperwork more efficiently. Our platform can quickly and accurately generate well-written intake assessments and other documents. To protect your client’s privacy, AutoNotes deidentifies your client’s personal information and stores all data on our HIPAA-compliant Google Cloud. In addition, your connection to our platform is safeguarded by Cloudflare.